Terms of service
Last updated: May 26, 2026
These Terms of Service apply to the website operated by MacaronMaestro, LLC (“MacaronMaestro,” “we,” “us,” or “our”). By accessing our website, purchasing products from us, or using any services available through our website, you agree to be bound by these Terms of Service, together with any policies referenced here, including our Privacy Policy and Returns and Refunds Policy.
Please read these Terms carefully before using our website. If you do not agree to these Terms, you should not access the website or purchase products through it.
Our online store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.
1. Online Store Terms
By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any minor dependents to use this website.
You may not use our products, website, or services for any illegal or unauthorized purpose. You may not violate any applicable laws in your jurisdiction, including intellectual property laws.
You must not transmit viruses, malware, worms, or any code of a destructive nature.
A breach or violation of these Terms may result in termination of your access to the website or services.
2. General Conditions
We reserve the right to refuse service, cancel orders, or limit sales where permitted by law, including where we suspect fraud, misuse, resale, abuse, operational limitations, payment issues, incorrect information, or violation of these Terms.
You understand that your content, excluding credit card information, may be transferred unencrypted and may involve transmissions over various networks or changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, services, or access to the website without express written permission from us.
The headings used in these Terms are included for convenience only and do not limit or otherwise affect these Terms.
3. Accuracy, Completeness, and Timeliness of Information
We make reasonable efforts to provide accurate information on our website, but we do not guarantee that all information is accurate, complete, current, or error-free.
Information on this website is provided for general informational purposes and should not be relied upon as the sole basis for making decisions without consulting more complete, accurate, or timely sources of information where appropriate. Any reliance on the material on this website is at your own risk.
This website may contain historical information. Historical information is not current and is provided for reference only. We reserve the right to modify the contents of this website at any time, but we have no obligation to update any information except as required by law.
4. Modifications to Products, Services, and Prices
Prices for our products are subject to change without notice.
We reserve the right to modify, suspend, or discontinue any product, service, or part of the website at any time, without notice, subject to applicable law and our obligations for orders already accepted.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of products, services, or website features, except as required by law.
5. Products and Services
Certain products may be available exclusively online through the website. Products may have limited quantities and are subject to return, refund, replacement, or store credit only according to our Returns and Refunds Policy.
Our products may include Signature Macrorons®/macarons, zefirs, bezes, Soflaire™, cheesecake lollipop cakes, custom desserts, and other perishable food items.
We make reasonable efforts to display product images, colors, descriptions, and details accurately. However, we cannot guarantee that your device’s display of any color, size, or appearance will be accurate.
Because our products are handmade and perishable, product appearance, size, color, decoration, and presentation may vary slightly from photos or descriptions. Such variations are normal and do not necessarily indicate a defect.
We do not guarantee that products will meet subjective taste, texture, color, appearance, or preference expectations, except as required by law and subject to our Returns and Refunds Policy.
We reserve the right, where permitted by law, to limit sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
We reserve the right to limit quantities of any products or services we offer. Product descriptions and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this website is void where prohibited.
6. Perishable Goods, Pickup, Delivery, and Storage
Our products are perishable food items. Once an order has been delivered, picked up, or otherwise received, the customer is responsible for proper handling and storage.
Customers are responsible for providing accurate order, pickup, delivery, billing, and contact information. We are not responsible for failed or delayed delivery, spoilage, melting, damage, quality issues, or missed communications caused by incorrect information provided by the customer, delayed pickup, inability to receive delivery, exposure to heat, failure to refrigerate or properly store products, or failure to follow storage or handling instructions.
Orders may not be canceled once they have been processed, prepared, fulfilled, delivered, or picked up, except where required by law or otherwise agreed by us.
Issues involving damaged, incorrect, or materially incomplete orders must be reported according to our Returns and Refunds Policy.
7. Accuracy of Billing and Account Information
We reserve the right to refuse, limit, or cancel any order placed with us, where permitted by law. We may limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, credit card, billing address, shipping address, email address, or phone number.
If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, shipping address, or phone number provided at the time the order was placed.
We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, distributors, or other unauthorized commercial buyers.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store. You agree to promptly update your account and other information so that we can complete transactions and contact you as needed.
For more details, please review our Returns and Refunds Policy.
8. Optional Tools
We may provide access to third-party tools or services that we do not monitor, control, or manage.
You acknowledge and agree that we provide access to such tools “as is” and “as available,” without warranties, representations, or conditions of any kind and without endorsement. Your use of optional third-party tools is at your own risk and discretion.
You should review and understand the terms and policies of any third-party tools before using them.
We may offer new services, tools, or features through the website in the future. Such new services, tools, or features will also be subject to these Terms.
9. Third-Party Links
Certain content, products, or services available through our website may include materials from third parties.
Third-party links may direct you to websites or platforms that are not affiliated with us. We are not responsible for evaluating the content, accuracy, policies, practices, or security of third-party websites or platforms.
We are not liable for harm or damages related to the purchase or use of goods, services, resources, content, or transactions involving third-party websites. Please review third-party policies and practices before engaging in any transaction with them.
10. User Comments, Feedback, and Other Submissions
If you send us comments, feedback, reviews, suggestions, ideas, proposals, images, or other materials, whether online, by email, by postal mail, through social media, or otherwise, you agree that we may use, edit, copy, publish, distribute, translate, and display those submissions in any medium, subject to applicable law and our Privacy Policy.
We are not obligated to maintain submissions in confidence, pay compensation for submissions, or respond to submissions.
We may, but have no obligation to, monitor, edit, or remove content that we determine to be unlawful, offensive, threatening, libelous, defamatory, obscene, abusive, misleading, infringing, or otherwise objectionable, or that violates any party’s rights or these Terms.
You agree that your submissions will not violate any third-party rights, including copyright, trademark, privacy, publicity, personality, or other personal or proprietary rights. You agree that your submissions will not contain unlawful, abusive, obscene, false, misleading, or malicious content, or any virus or malware.
You are solely responsible for the submissions you make and their accuracy. We take no responsibility and assume no liability for submissions posted by you or any third party, except as required by law.
11. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
12. Errors, Inaccuracies, and Omissions
Occasionally there may be information on our website or in the services that contains typographical errors, inaccuracies, or omissions, including information related to product descriptions, pricing, promotions, offers, shipping charges, transit times, availability, or product details.
We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if information on the website or any related service is inaccurate, at any time and without prior notice, including after you have submitted an order, except as required by law.
We undertake no obligation to update, amend, or clarify information on the website or any related service, including pricing information, except as required by law.
13. Prohibited Uses
In addition to other prohibitions set forth in these Terms, you are prohibited from using the website, services, or content:
- For any unlawful purpose
- To solicit others to perform or participate in unlawful acts
- To violate any international, federal, state, provincial, or local laws, rules, regulations, or ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or unlawfully discriminate
- To submit false or misleading information
- To upload or transmit viruses, malware, or any other malicious code
- To collect or track the personal information of others
- To spam, phish, pharm, pretext, spider, crawl, scrape, or otherwise interfere with the website
- For any obscene or immoral purpose
- To interfere with or circumvent the security features of the website, services, or any related website
We reserve the right to terminate your use of the website or services for violating any prohibited uses.
14. Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent, or warrant that your use of our website or services will be uninterrupted, timely, secure, or error-free.
We do not warrant that results obtained from use of the website or services will be accurate or reliable.
You agree that we may remove services or website features for indefinite periods of time or cancel services at any time, without notice, subject to applicable law.
Except as expressly stated by us, the website, services, and products made available through the website are provided “as is” and “as available,” without warranties or conditions of any kind, either express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
To the fullest extent permitted by applicable law, MacaronMaestro, LLC and our owners, directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors shall not be liable for any indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort, strict liability, or otherwise, arising from your use of the website, services, or products purchased through the website.
Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under applicable law, including rights that may apply to defective products, personal injury, fraud, gross negligence, willful misconduct, or other non-waivable legal rights.
In jurisdictions where limitations of liability are not permitted, our liability shall be limited to the maximum extent permitted by law.
15. Indemnification
You agree to indemnify, defend, and hold harmless MacaronMaestro, LLC and our owners, directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms, your violation of any law, your violation of third-party rights, or your misuse of the website or services.
16. Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms, and the validity and enforceability of the remaining provisions shall not be affected.
17. Termination
The obligations and liabilities of the parties incurred before the termination date shall survive termination of these Terms for all purposes.
These Terms remain effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our services or by ceasing use of our website.
If, in our judgment, you fail or we suspect that you have failed to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. We may also deny you access to our website or services, or any part of them.
18. Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
These Terms and any policies or operating rules posted by us on this website constitute the entire agreement and understanding between you and us and govern your use of the website and services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
19. Governing Law and Venue
These Terms of Service and any separate agreements under which we provide services or products shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict-of-law principles.
To the extent permitted by applicable law, any dispute arising from these Terms, the website, or purchases from MacaronMaestro shall be brought in the state or federal courts located in Palm Beach County, Florida.
20. Changes to Terms of Service
You can review the most current version of these Terms of Service at any time on this page.
We reserve the right, at our discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check this page periodically for changes.
Your continued use of or access to the website or services after any changes are posted constitutes acceptance of those changes, subject to applicable law.
21. Contact Information
Questions about these Terms of Service should be sent to us at: